NONPROFIT - FREQUENTLY ASKED QUESTIONS

Where is Stores located?
Stores is located on the south side of Service Road, at 101 Angell Building (approximately one block east of Harrison Road). The customer service counter is located at 114 Angell Building (east of the loading docks). Look for the double doors with the green awning. The counter is open from 7:30 a.m. to 5 p.m.

How do I use the Web requisitioning system (online ordering)?

For a visual display of how to order online, please see the online tutorial available in PowerPoint or a pdf document (Adobe Acrobat Reader is required).

Who do I contact with billing questions?
Online users may find invoice information on the Web requisitioning system's home page (click on Reporting). Customers may also contact University Stores directly at 517.355.1700.

I had a positive/negative experience with Stores.  To whom can I report this?
Stores would like to know if you have had a positive or negative experience. Please direct your comments to:

• Manager - Karyn Pearl 517.355.1700 ext 191 
• Operations Supervisor - Bill Grice 517.355.1700 ext 184

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